It’s no secret that I love Yelp. Given my affinity for CX, that’s almost a given. I use Yelp a lot as a consumer of VOC feedback and I try to pay it forward by posting reviews myself.
My current Yelp stats:
- Reviews: 60
- Average rating: 3.533 stars
- Votes: 52 Useful, 6 Funny, 16 Cool
- Profile views: 1,357
There are people who have posted 1,000+ reviews, so I’m nowhere near the most active Yelpper. However, as a sign that Yelp loves me back, I was recently invited to join the Yelp Elite Squad! I get an icon on my profile and invitations to exclusive events.
Booya! CX victory!