I stopped by Staples to buy a calculator for my accounting test tomorrow (I’ve been using my smartphone and, unsurprisingly, those aren’t allowed during tests!). Oddly, about half of the SKUs were out of stock, but I found a simple calculator that suited my needs.
At the checkout, the cashier asked me if I had a rewards card. “No,” I said, “How does it work?” She proceeded to explain that I’d earn rebates by returning printer cartridges. I waited for her to add how the offer was relevant to me and my calculator purchase …
I almost laughed at the ridiculousness of making a completely irrelevant offer, but managed to politely say “no, thank you” with only a slight smile.
C’mon, Staples, I expect better from you. Either make the offer relevant to my current purchase or don’t mention it.