Monthly Archives: May 2010

DIY user testing

I finally got to read Steve Krug’s follow-up to Don’t Make Me Think (about usability basics) and it did not disappoint! The book’s title, Rocket Surgery Made Easy, comes from Krug’s comment in the previous book that user testing isn’t … Continue reading

Posted in Company culture, Feedback, Product design, Usability | Leave a comment

How likeable is your product?

When’s the last time a friend yelled “FATAL ERROR!” when you made a mistake? Have you ever met someone for the first time who peppered you for your age, employment, household income, and contact information before saying hello? If we … Continue reading

Posted in Product design, Usability | Leave a comment