Monthly Archives: April 2010

Lessons for startups

I read a book in which The Motley Fool brothers advised readers on what to do with their money following the tech bubble burst. The advice seemed fitting for the current economic situation as well; however, the analysis of why … Continue reading

Posted in Company culture, Product design | Leave a comment

CX fail: I want to unsubscribe

I clicked on the unsubscribe link from a e-mail. I’d checked out the site, but didn’t find the subsequent e-mails that interesting and the relatively high frequency with which they arrived made the whole thing annoying enough to prompt … Continue reading

Posted in Customer behavior, Usability | Leave a comment